Effective date: August 2022

This is the Privacy Policy for information collected by EuroStone Machine USA, Inc and for https://www.eurostoneusa.com/ our "Site". The Site is operated by or on behalf of EuroStone Machine USA, Inc by third parties.

Our Privacy Policy explains:

  • What information we collect and why we collect it.
  • How we use that information.

Information that we collect

We collect information to provide better services to all those with whom we deal. We collect information in the following ways:

  • Information you give us. For example, information that you provide to us when contacting us for inquiries about potential Machines or Parts purchases or, employment details if you send us a resumé or other details of your employment history in connection with an advertised job vacancy or a general enquiry regarding employment opportunities with us. When you do, we may ask for personal information like your name, email address, telephone number and other general details.
  • Information we collect or receive in the course of our Machine Services, Quarry Services program or our equipment Rentals. We may receive or collect personal or business-related information in the course of our needs analysis activities, such as when researching appropriate products or services to best suit your unique set of circumstances. (This could include, for example, information about how many of certain pieces of equipment you own, how many employees you have and the management of your sales goals…)
  • Information we get from your use of our Site. We may collect information about the parts of the Site that you use and how you use it. This information includes:
    • Log information
      When you use our Site, we may automatically collect and store certain information in server logs. This may include:
      • Details of how you used our Site;
      • Device event information, such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
    • Location information
      We may collect and process information about your actual location and use various technologies to determine location, including your IP address.
    • Local storage
      We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
    • Cookies and similar technologies
      We may use various technologies to collect and store information when you visit our Site, and this may include using cookies or similar technologies to identify your browser or device. You may set your browser to block all cookies, including cookies associated with this Site or to indicate when a cookie is being set by us.

How we use information that we collect

We use personal information to manage and operate our business, including to explore new Sales opportunities, manage our inventory, develop and maintain our contacts and recruit staff. Where necessary, we may also use personal information to protect the interests of ESM USA, our employees and affiliates (for example in the event of a legal claim).

When you contact us, we may use your email address to inform you about our business, such as letting you know about upcoming events, meetings, offers or changes to our business.

We use the information we collect from our Site to provide, maintain, protect and improve it and to protect our users. We may use information collected from cookies and other technologies to improve your user experience and the overall quality of our Site. Though we will most certainly share your information with our marketing partners to use for advertising purposes and social media, we will never sell your personal information to a third party.

Right to delete your personal information

We will comply with any requests to exercise your rights in accordance with applicable law, and so there may be circumstances where we are entitled to refuse your request. For example, where permitted to by law, we may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information correction, we will do so free of charge, except where it would require a disproportionate effort (where we are permitted to charge a fee under applicable law). We aim to maintain any information we hold and our Site in a manner that protects information from accidental or malicious destruction.

For external processing

We provide personal information to our affiliates or other trusted businesses or persons to process it for us or for similar reasons (for example, in connection with using shared computer resources and servers), based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.

With our legal and professional advisors

We share information with our legal and other professional advisors, for example if they are directing us or when necessary to obtain their professional recommendations.

Enforcement

ESM USA is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission. ESM USA may be required to share your personal information, including the disclosure of your personal information, to public authorities and law enforcement agencies in response to lawful requests, including requests to meet national security and law enforcement requirements.

Financial

If ESM USA is involved in a business loan, merger, acquisition or asset sale, we will use reasonable endeavors to ensure the personal information we process continues to be subject to the same protections set out in this Privacy Policy.

Information security

We work hard to protect our Site and any information that we hold from unauthorized access or unauthorized alteration, disclosure, or destruction. In particular:

  • We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
  • We restrict access to personal information to only authorized employees, contractors, service providers and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations. They may be disciplined, or their contract terminated if they fail to meet these obligations.

When this Privacy Policy applies

Our Privacy Policy applies to all of the Sales and Services offered and businesses operated by ESM USA Inc., but excludes services and businesses that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered or businesses operated by other companies or individuals. Our Privacy Policy does not cover the information practices of other companies and organizations that advertise our services and that may use cookies, pixel tags and other technologies.

Changes

Our Privacy Policy may change from time to time. We will update any Privacy Policy changes here as they occur.

Right to “Opt Out”

You have the right to object (opt-out) of your personal information being used as described in this Privacy Policy (including being disclosed to a third party). We may refuse your request where we have a right to do so (for example, if the use is necessary to comply with a legal obligation).

To object and be entirely removed from our system, please contact us at info@eurostoneusa.com. Please keep in mind: 1.) Advertising is set up months in advance, and it may take up to 90 days to stop receiving our email contacts altogether and to process your request. 2.) Visiting our website or contacting us via email after that, will automatically add you back in to our system, and void your previous “Opt Out” request!

Contacting us

Please submit any questions, concerns or comments you have about this Privacy Policy or any requests concerning your personal information by email to: info@eurostoneusa.com.